Every mention, sorted
Each review is read and every mention tagged as praise or complaint, then grouped into themes like breakfast, noise or staff.
Features · Watch
Early accessFind what’s costing you stars.
ampliphi reads your guest reviews and your competitors’, finds the themes behind your rating, ranks them by what they cost you, and drafts replies in each guest’s own language.
An early-access add-on for either plan
Cost to your averageIllustrative example
Staff+0.21 ★
Location+0.12 ★
Breakfast−0.14 ★
Noise−0.09 ★
Parking−0.05 ★
Rating vs. your comp set
You4.4
Comp set4.1
WarmProfessionalBrief
Copy reply
What changes
From a pile of reviews to a short list.
Fixes ranked by what they cost
Each theme shows how much it pulls your average down. Start at the top, and ampliphi tells you when a fix is working.
Replies in minutes
Draft a warm, professional or brief reply in the guest’s own language, read it, then copy it to post.
Price vs. reputation
Are you priced for your reviews?
See where you sit on price and rating against the same comp set you track every night. If guests rate you above the market and your price sits below it, you’ll see it.
Comp setYouIllustrative example
In the box
Everything guests say, in one place.
Your Google reviews
From your Google listing, including the partner reviews Google shows from sites like Tripadvisor.
Two years of history
The first import goes back about two years, so trends show from day one.
Fresh every night
Your reviews update nightly, your competitors’ every week.
Action plan
The fixes worth making, in order, with a check when one starts working.
Your comp set’s reviews
The same hotels you track for rates, so the comparison is fair.
Replies, tracked
Sign as yourself or your team, and mark each review replied so nothing is missed.
Questions
Does it post replies for me?
No. ampliphi drafts the reply; you read it, copy it and post it yourself, so nothing goes out in your name without you.
Does my rating change my prices?
No. Reputation sits beside your rates so you can judge them, but it doesn’t feed the price ampliphi suggests.
How do I get it?
Reputation is in early access as an add-on to either plan. Ask on your demo and we’ll tell you how to join.
Win back your stars.
Ask for early access and we’ll show you what your reviews are saying.
Not ready to talk? Try ampliphi Intelligence free for 30 days →